VMware VMotion ESX server support for Symantec AntiVirus and Symantec Endpoint Protection

Gut zu wissen, dass es da zu Problemen kommen kann.

Via: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008101607465248

Question/Issue:
Is VMware VMotion ESX server supported with Symantec AntiVirus and Symantec Endpoint Protection?


Solution:
Symantec considers running Symantec AntiVirus Clients and Symantec Endpoint Protection Clients in VMware environments running Vmotion a supported configuration.

At this time running the Symantec Endpoint Manager (SEPM) is considered an alternative configuration and will be handled with "Best Effort Support"

http://www.symantec.com/business/support/Enterprise_Technical_Support_Policy.pdf

Customers have reported problems with Symantec AntiVirus Server and Symantec Endpoint Protection Manager with VMware VMotion ESX server. These problems may or may not be related to the presence of VMware VMotion or the presence of the Symantec Endpoint Protection Manager.

Some the problems reported include:

• Client communication problems
• Symantec Endpoint Protection Manager communication problems
• Content update failures
• Policy update failures
• Client data does not appear in the database
• Replication failures

Symantec is investigating each support case and will update Symantec products where necessary. If you experience a problem that you suspect is related to VMware VMotion, please contact Symantec Technical Support.

Document ID: 2008101607465248
Last Modified: 20.11.2008
Date Created: 16.10.2008
Operating System(s): Windows 2000 Professional, Windows 2000 Server/Advanced Server, Windows XP Professional Edition, Windows Server 2003 Web/Standard/Enterprise/Datacenter Edition, Windows Vista, Windows XP Professional x64 Edition, Windows Server 2003 x64 Edition, Windows Vista x64 Edition, Windows Server 2008 DataCenter 32-bit, Windows Server 2008 Enterprise 32-bit, Windows Server 2008 Standard 32-bit, Windows 2000, Windows XP 64-Bit Edition 2003, Windows Server 2003 32-bit Edition, Windows Server 2003 64-bit Edition, Windows Vista 32-bit Edition, Windows Vista 64-bit Edition, Windows Server 2008, Windows 2000 Server
Product(s): Endpoint Protection 11, Symantec AntiVirus 10.1, Symantec AntiVirus 10.2, Symantec AntiVirus Corporate Edition 10.0, Symantec AntiVirus Corporate Edition 9.0, Symantec Client Security 3.0, Symantec Client Security 3.1
Release(s): Endpoint Protection 11 [All Releases], SAV 10.0 [All Releases], SAV 9.0 [All Releases], Symantec AntiVirus 10.1 [All Releases], Symantec AntiVirus 10.2 [All releases], Symantec Client Security 3.1 [All Releases], Symantec Client Security 3.x [All versions]

Technorati-Tags: VMware, Symantec, Endpoint Protection, AntiVirus, Symantec Products